Support like no other

Call our Support Team

Our Support Team is available by phone Monday to Friday 9am till 5pm.

Call 01568 617 600 and select extension 2

 

If we are not able to answer your call straight away, please leave a voicemail including your name, company, and a brief description of your issue and we will call you back as soon as possible.

Alternatively, send us a message using the contact form on this page or by email to support@heartsystems.co.uk

Remote Support

We are with you every step of the way with our Support Team on hand to remotely access your PC and review and fix issues whilst you are on the phone with them. 

We use Teamviewer to do this: the world’s leading remote access software. Teamviewer is easy to use and secure. And no one can access your PC without you giving them your unique user ID and password, including us. Once we’re done on a session, the session is closed and we can’t regain access without a new password from you. 

To use Teamviewer for remote support, you will need to download it onto your PC. It is free for you to use.

Click here or in the link at the top of this website to download it now.

Send us a message

Use the form below to send a message

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Customer Resources

We are currently working on expanding our customer resource section including many more ‘How To’ guides and videos, customer feedback and polls section, and customer only news.

We are sure you will find this useful and will email you when it is completed. And if there is anything else you would like to see in the Customer Resources section, please do let us know.

In the meantime, give us a call on 01568 617 600 or email support@heartsystems.co.uk if you need training and support or have suggestions about how we can make Pulse better for you and your business.

Look out also for our monthly e-newsletter HeartBeat. If you’re not already subscribed, you can sign up below.

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