Customer reviews

Hear what some of our customers say about us

“This system has enhanced our productivity and ability to provide an easy to use webstore for our customers”

“We have dealt with Heart Systems now for 7 years. They set up our back office system and our webstore and we have found this new system extremely efficient, easy to use and much more suited to our needs.

The team are extremely helpful and responsive. They keep us updated with improvements and we really feel this system has enhanced our productivity and ability to provide an easy to use webstore for our customers.

I wouldn’t hesitate to recommend Heart Systems.”

[Danielle Crumbie, CCL Office]

“Their attitude is first and foremost how they can help us”

“We’ve been working with Helen and the team at Heart for over 20 years now, and they are one of our closest suppliers.

We really appreciate the flexibility of the team at Heart. We’ve been with them so long that it’s rare we need help and changes in our software now, but if and when we do, they’re there for us and their attitude is first and foremost how they can help us and provide solutions.

We have been working closely with Heart recently on our new workwear site. Workwear is an important and growing part of our business and we wanted a separate website for this. The new site has been working well and this move has been really good for us. In fact it has been much more successful than we first thought for both our existing customers and in attracting new customers.

Above all, Heart are just really easy to work with. They take a real interest in your business and it’s pleasure to work with them.”

[Rob Green, Unicorn Office Products and Unicorn Workwear]

“The perfect combination of technology with an understanding, human face”

“Pulse – does exactly what we need, does it well and if there is a query it is answered simply and quickly – job done.

We have been more than delighted with Pulse for many years. The perfect combination of technology with an understanding, human face.

Pulse: It’s about the people, then the system!”

[Richard Jewers, Clavering Stationers]

“The backbone of our company for years. A rock solid platform that you can depend on”

We aren’t a standard company, we’re very selective about the products we sell, we’re a social enterprise so we have to be completely transparent about what we do and how we do it with clients and suppliers and we’re a co-operative so we have to be extremely flexible for our members.

We have lots of demands and our standards are extraordinarily high which must make us an absolute nightmare to work with!

Heart systems has been the backbone of our company for years. A rock solid platform that you can depend on.  Their customer support is incredible and we could not do what we do without them.

They never tell us what we can’t do but bend over backwards to find ways to help us achieve our vision to help others. Never with a frown always with a smile.

I couldn’t recommend them strongly enough.

[Bruce Halai-Carter, Ethstat]

“It’s the service from the support team that really makes it stand out”

“The back office system offered by Heart systems allows us to access information on thousand of products at the touch of a button while comparing across numerous suppliers but it’s the service from the support team that really makes it stand out.

The team are always keen to help explain the systems functionality and never too busy to lend a helping hand as soon as we need it.”

[Charlie Smith, Abacus Repro]

“They just get things sorted. They are kind of like family to us now!”

“We’ve been with the Heart team now for more than 20 years and we’ve stayed with them because the system really suits our needs.

The industry and the software supporting it has changed a lot over the years but now it’s really simple – everything just drops into PulseOffice in the backend. And not only has it made it much easier for us, we’ve seen our business grow significantly, especially with the online ordering facility through PulseStore.

Above all the system is really user friendly, and the support team are there for you if you ever need them. They just get things sorted. They are kind of like family to us now!”

[Mike Flye, Paperhouse Plus]

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